WHAT IS A CTO?
The Parking Services Call Team officers (CTO) are student employees who provide vehicle lockout assistance, walking safety escorts, vehicle jump starts, emergency locates, classroom unlocks, and many other services to the University community. In addition to these duties, call team officers are also trained to provide directions, act as a security presence in parking lots, and enforce parking rules and regulations by issuing warnings and citations.
The Call Team serves to provide professional and responsive assistance to the University community. Through calls for service and parking enforcement, the Call Team delivers the highest degree of customer service.
UAA Parking Services recruits CTOs each semester. The best candidates are customer service oriented, outgoing, hard working, and flexible team players with a high degree of integrity and a passion for working in all weather conditions.
Candidate should have a good driving record and must be enrolled in at least six (6) credits at UAA. Prior experience in providing positive customer service preferred with preference given to candidates who demonstrate proficient communication skills.
Individuals interested becoming a member of the Call Team are encouraged to apply early, only a limited number of openings are available. Interested applicants can access a more detailed job posting here: Call Team Officer Position
For more information contact Parking Services at (907) 786-1119 and ask for the Call Team Supervisor or visit UAA Parking at the University Lake Annex Building at 3800 University Lake Drive.